AI agents for payments and spend management
Any tool, any model,any use case.
Work payment disputes
Reads the dispute and the charge, drafts the evidence packet, and refunds up to the analyst's limit. Bigger refunds stay with the analyst.
- Tools
- Stripe
- Model
- Claude Sonnet 5or any approved provider
- Runs
- When a dispute opens
- Limits
- Acts as the analystRefunds cappedCard data redacted
Tuned for your team
- Your evidence templates for each dispute reason code
- Refund limits set per analyst tier
Cap refunds, card limitsand payment batches in one place.
Refund
- Agentdispute-handler is registered and active
- Callerj.harrington verified through Okta
- Toolcreate_refund is granted on payments-tools
- Rule$80 is under the $500 limit for tier-1 analysts
Show audit every refund and batchan agent touched.
| Timestamp | Type | Agent | Acting as | Resource | Outcome | Latency |
|---|---|---|---|---|---|---|
Answer PCI DSS, Reg Eand sanctions rules from one record.
| Regulation | What it asks | What Dome gives you |
|---|---|---|
PCI DSS v4.0.1 | What it asks Systems that store, process or transmit cardholder data are in scope, and so is anything connected to them. | What Dome gives you A guard strips card numbers from dispute records before a model sees them. Payment method exports through an agent are refused. |
Regulation E (EFTA) error resolution | What it asks Consumer disputes over electronic transfers must be investigated within set deadlines, with provisional credit and a written result. | What Dome gives you The disputes agent drafts evidence and issues refunds up to the analyst's limit. Every read, draft and refund is recorded with the analyst it acted for. |
BSA/AML and OFAC sanctions screening | What it asks Payments to sanctioned parties are prohibited, and programs must show how payees are screened. | What Dome gives you The payments agent screens payees before it drafts a batch and can't release one. A payee without a screening result is refused by a rule. |
Common questionsabout agents in finance.
Spend 30 minuteswith our FDE team.
Key topics to discuss:
- Review your AI plans, progress to date, and timeline for agentic projects in production.
- Planning a specific agent, or agentic app, to bring under governance.
- Learning more about our platform capabilities, from gateways to routing.
- Defining agentic operations as repeatable golden pathways for Platform and AppDev teams.
Other finance solutionsand other industries.
Other industries
AI agents for gaming and sports betting
Player support, responsible gaming review and bonus setup. Self-exclusions and limits stay out of an agent's reach.
Answer player questions
Looks up a player's account, bets and withdrawal status so a specialist can answer fast. It reads. Balances and limits stay with people.
Review responsible gaming signals
Reviews players flagged for risky play and drafts case notes for the responsible gaming team. It never changes a limit.
Configure bonuses
Sets up deposit matches and free bets from a campaign brief, up to the cap you set. Self-excluded players are never targeted.
Answers to
AI agents in healthcare
Prior authorizations, visit notes and eligibility checks. Agents read only the charts their clinician can read.
Assemble prior authorizations
Pulls the notes, orders and imaging a payer asks for into one authorization packet. A clinician reviews it and submits.
Draft visit notes
Drafts a visit note from the encounter and the chart, in the department's template. The clinician edits it and signs it.
Verify eligibility before the visit
Checks coverage for the next day's appointments overnight. Anything that needs a call before the visit goes to the patient access channel.
Answers to
AI agents for insurance claims
Claim intake, file summaries and fraud screening. Agents read only the claims assigned to their adjuster.
Triage new claims
Reads each first notice of loss, sets severity and line of business, and routes it to the right adjuster queue. It flags. It never settles.
Summarize claim files
Summarizes medical records, police reports and correspondence in a claim file for the assigned adjuster. Only claims that adjuster handles.
Screen claims for fraud signals
Checks each open claim against prior claims history and flags patterns for the special investigations unit. It never denies a claim.
Answers to
AI agents for law firms
Conflicts checks, clause extraction and redlines. Every agent acts as the lawyer who asked.
Check new matters for conflicts
Searches Intapp and past matters in iManage for parties that conflict with a proposed engagement. It reports. It never clears a conflict.
Extract clauses from contracts
Pulls parties, dates, renewal and change-of-control terms from the contracts in a matter workspace. Only in matters the requester is staffed on.
Draft redlines against the playbook
Marks up a counterparty draft against your playbook and saves it as a new version. Counsel reviews it and sends it.
Answers to
AI agents for professional services firms
Proposals, staffing and engagement status. Each agent sees only the engagements its consultant works on.
Draft proposals
Reads an RFP and drafts a response from the firm's reuse library. Client names in past work are stripped before the model sees them.
Match staff to engagements
Matches skills and availability to a new engagement's roles and proposes a team. Resource managers make the assignments.
Report engagement status
Reads the project plan and engagement files and drafts the weekly status report. It sees only engagements its consultant is on.
Answers to
AI agents for retail
Order lookups, replenishment and product copy. Refunds, orders and publishing stay with your people.
Answer order questions
Looks up orders, shipments and returns so an associate can answer a customer fast. It reads. Refunds stay with the associate.
Plan replenishment
Forecasts demand by store and drafts purchase orders against par levels. Buyers review them and send them.
Write product copy
Writes product titles and descriptions from supplier data, in your voice, and saves them as drafts. Merchandisers publish.
Answers to
AI agents for software companies
Escalation triage, incident summaries and release notes. Agents read code and incidents. Shipping stays with engineers.
Triage engineering escalations
Reads an escalated ticket and the code it points to, drafts a diagnosis and sets priority. Fixes stay with the engineer.
Summarize incidents
Follows an incident's timeline and recent deploys, drafts status updates and a first postmortem. It never acknowledges, pages or resolves.
Draft release notes
Reads the pull requests merged since the last release and drafts customer-facing notes. The release stays a draft until an engineer publishes it.