Announcing Dome Managed Agents.

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AI agents for banks and lenders

Give your bankers agents that draft the file and leave the decision. Three agents for credit memos, mortgage file checks and adverse action notices. The ones bankers call act as that banker, credit pulls follow the loan file, and no agent changes a risk rating or a decision. Every call lands in one audit record.

Any tool, any model,any use case.

Our example demonstrates three agents for your lending and credit work, pulled from our template library. Our team can work with yours to build, govern, and operate your agents as you deliver on your IT strategy.

Draft credit memos

Spreads the borrower's financials, pulls deposit history and drafts the credit memo in the banker's name. Credit approves it.

Tools
nCinoFIS
Model
Claude Opus 5.5or any approved provider
Runs
When a deal moves to underwriting
Limits
Acts as the bankerDrafts onlyCannot set risk ratings

Tuned for your team

  • Your credit policy and memo template
  • Covenant and ratio thresholds by loan type

Enforce risk ratings, credit pullsand customer data in one place.

Dome sits between the agents and your systems. Every call is checked against rules your team writes before it reaches nCino, Encompass or a model.

Call

agent credit-memo · acting as g.whitfield
ncino/save_memo_draft(deal: "LN-2026-0419")
  1. Agentcredit-memo is registered and active
  2. Callerg.whitfield verified through Entra ID
  3. Toolsave_memo_draft is granted on lending-tools
  4. Ruleg.whitfield is the relationship manager on this deal
DecisionAllowed

Show examiners every credit pulland draft an agent made.

One record for every call: the agent, the banker it acted for, the system, and the decision. Enable investigations, increase confidence and reduce risk in agentic operations.
Audit · lending-tools
Events 0Denied 0
0 audit events

Show fair lending and model risk teamswhat agents did.

Lending agents read credit reports, draft memos and write the notices applicants receive. These are the rules that reach them.
Show fair lending and model risk teams
RegulationWhat it asksWhat Dome gives you
ECOA and Regulation B
What it asks
An applicant who's denied gets the specific principal reasons, however the decision was made.
What Dome gives you
The adverse action agent drafts the notice from the reasons recorded in the decision. It can't send the notice or change the decision.
FCRA
What it asks
Consumer reports can be pulled only for a permissible purpose, and a denial based on one needs its own notice.
What Dome gives you
A rule lets the agent order a credit report only for a borrower on the loan file it's working. Any other pull is refused and recorded.
SR 11-7 model risk management
What it asks
Banks inventory their models, validate them and govern how they're used, including vendor models.
What Dome gives you
Each agent reaches only approved models through Dome. Every model call is recorded, which gives validation teams the usage record by agent.

Common questionsabout agents in finance.

How are AI agents used in banking and lending?
Drafting credit memos, checking mortgage files and writing adverse action notices are common first agents. Each drafts inside the access its banker already has, and people keep credit decisions.
Can an AI agent change a loan's risk rating?
Not on this setup. The agent drafts the memo in nCino, and a rule refuses its call to set a risk rating. The refusal is in the audit record.
Can AI write adverse action notices under Reg B?
It can draft them from the reasons recorded in the credit decision. The notice still needs the specific principal reasons, and a banker sends it.
How do you stop an AI agent from pulling credit without a permissible purpose?
Write a rule on the call's arguments. Dome lets the agent order a report only for a borrower on the loan file it's working, and refuses the rest.
Does SR 11-7 apply to AI agents?
Most banks treat the models behind agents as models under SR 11-7. Dome limits agents to approved models and records every call, which supports inventory and monitoring.

Spend 30 minuteswith our FDE team.

See the platform and how it fits your needs. Our FDE team can get your first agent under management and work with your platform team to deliver results for your AI program.

Key topics to discuss:

  • Review your AI plans, progress to date, and timeline for agentic projects in production.
  • Planning a specific agent, or agentic app, to bring under governance.
  • Learning more about our platform capabilities, from gateways to routing.
  • Defining agentic operations as repeatable golden pathways for Platform and AppDev teams.

Other finance solutionsand other industries.

Industry

Finance

KYC reviews, client servicing and SAR narratives. Approvals, money movement and filings stay with your people.

Finance

Fintech

App support, onboarding reviews and payment disputes. Fee reversals stay capped, and approvals stay with your people.

Finance

Payments & spend management

Disputes, card spend and vendor payments. Refunds stay capped, and payments are released by your people.

Finance

Wealth & asset management

Client reviews, rebalancing and client communications. Agents see only the advisor's own households.

Finance

Capital markets & digital assets

Morning notes, pre-trade checks and digital asset transfers. Agents never route orders or approve transfers.

Other industries

All industries

AI agents for gaming and sports betting

Player support, responsible gaming review and bonus setup. Self-exclusions and limits stay out of an agent's reach.

  • Answer player questions

    Looks up a player's account, bets and withdrawal status so a specialist can answer fast. It reads. Balances and limits stay with people.

  • Review responsible gaming signals

    Reviews players flagged for risky play and drafts case notes for the responsible gaming team. It never changes a limit.

  • Configure bonuses

    Sets up deposit matches and free bets from a campaign brief, up to the cap you set. Self-excluded players are never targeted.

Answers to

State gaming regulationsBank Secrecy Act (FinCEN casino rules)Age, identity and location checks

AI agents in healthcare

Prior authorizations, visit notes and eligibility checks. Agents read only the charts their clinician can read.

  • Assemble prior authorizations

    Pulls the notes, orders and imaging a payer asks for into one authorization packet. A clinician reviews it and submits.

  • Draft visit notes

    Drafts a visit note from the encounter and the chart, in the department's template. The clinician edits it and signs it.

  • Verify eligibility before the visit

    Checks coverage for the next day's appointments overnight. Anything that needs a call before the visit goes to the patient access channel.

Answers to

HIPAA minimum necessaryBusiness associate agreementsHIPAA Security Rule audit controlsCMS prior authorization rule (CMS-0057-F)

AI agents for insurance claims

Claim intake, file summaries and fraud screening. Agents read only the claims assigned to their adjuster.

  • Triage new claims

    Reads each first notice of loss, sets severity and line of business, and routes it to the right adjuster queue. It flags. It never settles.

  • Summarize claim files

    Summarizes medical records, police reports and correspondence in a claim file for the assigned adjuster. Only claims that adjuster handles.

  • Screen claims for fraud signals

    Checks each open claim against prior claims history and flags patterns for the special investigations unit. It never denies a claim.

Answers to

NAIC Model Bulletin on AI SystemsUnfair claims settlement practices lawsInsurance data security laws

AI agents for professional services firms

Proposals, staffing and engagement status. Each agent sees only the engagements its consultant works on.

  • Draft proposals

    Reads an RFP and drafts a response from the firm's reuse library. Client names in past work are stripped before the model sees them.

  • Match staff to engagements

    Matches skills and availability to a new engagement's roles and proposes a team. Resource managers make the assignments.

  • Report engagement status

    Reads the project plan and engagement files and drafts the weekly status report. It sees only engagements its consultant is on.

Answers to

Client confidentiality termsAICPA Confidential Client Information RuleSOC 2GDPR and state privacy laws

AI agents for retail

Order lookups, replenishment and product copy. Refunds, orders and publishing stay with your people.

  • Answer order questions

    Looks up orders, shipments and returns so an associate can answer a customer fast. It reads. Refunds stay with the associate.

  • Plan replenishment

    Forecasts demand by store and drafts purchase orders against par levels. Buyers review them and send them.

  • Write product copy

    Writes product titles and descriptions from supplier data, in your voice, and saves them as drafts. Merchandisers publish.

Answers to

PCI DSS v4.0.1State privacy laws (CCPA/CPRA)SOX internal controlsFTC Act, Section 5Antitrust and algorithmic pricingPredictive scheduling lawsRouting guides and carrier contracts

AI agents for software companies

Escalation triage, incident summaries and release notes. Agents read code and incidents. Shipping stays with engineers.

  • Triage engineering escalations

    Reads an escalated ticket and the code it points to, drafts a diagnosis and sets priority. Fixes stay with the engineer.

  • Summarize incidents

    Follows an incident's timeline and recent deploys, drafts status updates and a first postmortem. It never acknowledges, pages or resolves.

  • Draft release notes

    Reads the pull requests merged since the last release and drafts customer-facing notes. The release stays a draft until an engineer publishes it.

Answers to

SOC 2ISO/IEC 42001EU AI ActState privacy laws (CCPA/CPRA)

Governance at theagent‑action boundary.

However an agent was built and wherever it runs, the same three boundaries are available to control it: the code it ships as, the tools it calls, and the model it reasons through.

Agent Registry

Make every agent known and manageable. Credentials issued, capabilities declared, lifecycle owned.

MCP Gateway

Evaluate every call against policy with full context. Allow, deny, or escalate. Filter what comes back.

Model Broker

Constrain how the agent reasons. Selection by policy, routing across providers, evals against real traffic.