AI agents for software companies
Any tool, any model,any use case.
Triage engineering escalations
Reads an escalated ticket and the code it points to, drafts a diagnosis and sets priority. Fixes stay with the engineer.
- Tools
- JiraGitHub
- Model
- Claude Sonnet 5or any approved provider
- Runs
- When a ticket is escalated in Jira
- Limits
- Acts as the engineerWrites triage fields onlySecrets redacted
Tuned for your team
- Your severity definitions and component owners
- Repositories mapped to the products they serve
Keep secrets,incidents and releases under your rules.
File
- Callerj.harlow verified through Okta
- RuleDeploy config reads are allowed
- Guard1 access key redacted from the response
Show your auditor everyrepository an agent read.
| Timestamp | Type | Agent | Acting as | Resource | Outcome | Latency |
|---|---|---|---|---|---|---|
Give your SOC 2 auditor the agents,not just the people.
| Regulation | What it asks | What Dome gives you |
|---|---|---|
SOC 2 | What it asks Access to systems and data is authorized, changes are controlled, and there's evidence of both for the audit period. | What Dome gives you Each agent is registered with its own credential and acts for a named engineer. Every call, allowed or refused, lands in one record you can hand the auditor. |
ISO/IEC 42001 | What it asks An AI management system: know which AI systems you run, assess their risks, and operate controls on them. | What Dome gives you The registry is the inventory of agents. Rules and guards are the controls, and the audit record shows them working. |
EU AI Act | What it asks For software sold in the EU: staff who use AI need AI literacy, and people must be told when they're talking to an AI system. | What Dome gives you Every agent, its models and its tools are on record, which makes the disclosure and training scope concrete. Agents reach only approved models. |
State privacy laws (CCPA/CPRA) | What it asks Customer personal data is used only for the purpose it was collected for, and customers can ask what you hold. | What Dome gives you Customer emails and payment details are redacted from tickets before a model call, and every read is recorded with the engineer it served. |
Common questionsabout agents in technology.
Spend 30 minuteswith our FDE team.
Key topics to discuss:
- Review your AI plans, progress to date, and timeline for agentic projects in production.
- Planning a specific agent, or agentic app, to bring under governance.
- Learning more about our platform capabilities, from gateways to routing.
- Defining agentic operations as repeatable golden pathways for Platform and AppDev teams.
Other industriesDome works in.
AI agents for financial services
KYC reviews, client servicing and SAR narratives. Approvals, money movement and filings stay with your people.
Review onboarding documents
Checks identity and entity documents against your CDD requirements, runs sanctions screening and writes the KYC summary. An analyst approves.
Answer client requests
Reads the client's accounts and open cases and drafts the reply to a servicing request. It never moves money or changes an account.
Draft SAR narratives
Pulls the alert history and transactions for a case and drafts the SAR narrative. An investigator edits it and files.
Answers to
AI agents for gaming and sports betting
Player support, responsible gaming review and bonus setup. Self-exclusions and limits stay out of an agent's reach.
Answer player questions
Looks up a player's account, bets and withdrawal status so a specialist can answer fast. It reads. Balances and limits stay with people.
Review responsible gaming signals
Reviews players flagged for risky play and drafts case notes for the responsible gaming team. It never changes a limit.
Configure bonuses
Sets up deposit matches and free bets from a campaign brief, up to the cap you set. Self-excluded players are never targeted.
Answers to
AI agents in healthcare
Prior authorizations, visit notes and eligibility checks. Agents read only the charts their clinician can read.
Assemble prior authorizations
Pulls the notes, orders and imaging a payer asks for into one authorization packet. A clinician reviews it and submits.
Draft visit notes
Drafts a visit note from the encounter and the chart, in the department's template. The clinician edits it and signs it.
Verify eligibility before the visit
Checks coverage for the next day's appointments overnight. Anything that needs a call before the visit goes to the patient access channel.
Answers to
AI agents for insurance claims
Claim intake, file summaries and fraud screening. Agents read only the claims assigned to their adjuster.
Triage new claims
Reads each first notice of loss, sets severity and line of business, and routes it to the right adjuster queue. It flags. It never settles.
Summarize claim files
Summarizes medical records, police reports and correspondence in a claim file for the assigned adjuster. Only claims that adjuster handles.
Screen claims for fraud signals
Checks each open claim against prior claims history and flags patterns for the special investigations unit. It never denies a claim.
Answers to
AI agents for law firms
Conflicts checks, clause extraction and redlines. Every agent acts as the lawyer who asked.
Check new matters for conflicts
Searches Intapp and past matters in iManage for parties that conflict with a proposed engagement. It reports. It never clears a conflict.
Extract clauses from contracts
Pulls parties, dates, renewal and change-of-control terms from the contracts in a matter workspace. Only in matters the requester is staffed on.
Draft redlines against the playbook
Marks up a counterparty draft against your playbook and saves it as a new version. Counsel reviews it and sends it.
Answers to
AI agents for professional services firms
Proposals, staffing and engagement status. Each agent sees only the engagements its consultant works on.
Draft proposals
Reads an RFP and drafts a response from the firm's reuse library. Client names in past work are stripped before the model sees them.
Match staff to engagements
Matches skills and availability to a new engagement's roles and proposes a team. Resource managers make the assignments.
Report engagement status
Reads the project plan and engagement files and drafts the weekly status report. It sees only engagements its consultant is on.
Answers to
AI agents for retail
Order lookups, replenishment and product copy. Refunds, orders and publishing stay with your people.
Answer order questions
Looks up orders, shipments and returns so an associate can answer a customer fast. It reads. Refunds stay with the associate.
Plan replenishment
Forecasts demand by store and drafts purchase orders against par levels. Buyers review them and send them.
Write product copy
Writes product titles and descriptions from supplier data, in your voice, and saves them as drafts. Merchandisers publish.