Announcing Dome Managed Agents.

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AI agents for financial services

Give your analysts agents that read and draft, and never decide alone. Three agents for KYC reviews, client servicing and SAR narratives. The ones analysts call act as that analyst, and none of them can approve an account, move money or file with a regulator. Every call lands in one audit record.

Finance agentsfor every team.

Fintech

App support, onboarding reviews and payment disputes. Fee reversals stay capped, and approvals stay with your people.

Banking & lending

Credit memos, mortgage file checks and adverse action notices. Risk ratings and credit decisions stay with your people.

Payments & spend management

Disputes, card spend and vendor payments. Refunds stay capped, and payments are released by your people.

Wealth & asset management

Client reviews, rebalancing and client communications. Agents see only the advisor's own households.

Capital markets & digital assets

Morning notes, pre-trade checks and digital asset transfers. Agents never route orders or approve transfers.

Any tool, any model,any use case.

Our example demonstrates three agents for your onboarding, servicing and compliance work, pulled from our template library. Our team can work with yours to build, govern, and operate your agents as you deliver on your IT strategy.

Review onboarding documents

Checks identity and entity documents against your CDD requirements, runs sanctions screening and writes the KYC summary. An analyst approves.

Tools
SalesforceLexisNexis Bridger
Model
Claude Sonnet 5or any approved provider
Runs
When an onboarding case opens
Limits
Acts as the analystCannot approve accountsSSNs redacted

Tuned for your team

  • Your CDD and enhanced due diligence checklists
  • Beneficial ownership thresholds by entity type

Enforce customer data,approvals and filings in one place.

Dome sits between the agents and your systems. Every call is checked against rules your team writes before it reaches Salesforce, Actimize or a model.

Call

agent kyc-reviewer · acting as j.hartley
salesforce/update_kyc_summary(case: "ONB-20931")
  1. Agentkyc-reviewer is registered and active
  2. Callerj.hartley verified through Okta
  3. Toolupdate_kyc_summary is granted on finance-tools
  4. RuleKYC summaries may be written to open cases
DecisionAllowed

Show examiners exactly whatan agent read and drafted.

One record for every call: the agent, the analyst it acted for, the system, and the decision. Enable investigations, increase confidence and reduce risk in agentic operations.
Audit · finance-tools
Events 0Denied 0
0 audit events

Give examiners the record,not just the policy.

Financial agents read customer records, screen for sanctions and draft suspicious activity reports. These are the rules that reach them, and what the controls above give you for each.
Give examiners the record,
RegulationWhat it asksWhat Dome gives you
GLBA Safeguards Rule
What it asks
A written information security program that limits access to customer information and monitors what authorized users do with it.
What Dome gives you
A guard strips account and Social Security numbers before a model sees them. Every read is recorded with the agent and the analyst it acted for.
BSA/AML and the FinCEN CDD Rule
What it asks
Identify and verify customers and their beneficial owners, monitor for suspicious activity, and keep SARs confidential.
What Dome gives you
The KYC agent summarizes evidence and can't approve an account. The SAR agent drafts narratives and can't file them, and its drafts stay inside the case system.
NYDFS Part 500
What it asks
For New York-regulated firms, least-privilege access, audit trails that reconstruct activity, and monitoring of privileged users.
What Dome gives you
Each agent reaches only the tools its gateway grants. The audit record reconstructs every call: the agent, the person, the system and the decision.

Common questionsabout agents in finance.

How are AI agents used in financial services?
KYC reviews, client servicing and SAR narratives are common first agents. Each reads and drafts inside the access its analyst already has, and people keep approvals and filings.
Can an AI agent approve a KYC review?
Not on this setup. The agent gathers the documents and screening results and writes the summary. A rule refuses its approve call, and the refusal is recorded.
How do you keep account numbers out of LLM prompts?
A guard on the gateway inspects each tool response and strips account and Social Security numbers before the agent or model sees them. The agent still gets the case it needs.
Does model risk guidance apply to AI agents?
Most examiners treat the models behind agents as models. Dome limits each agent to approved models and records every model call, which gives you the inventory and usage evidence.
How do you audit what an AI agent did in Salesforce or Actimize?
Route its tool calls through a Dome gateway. Every call lands in one audit record with the agent, who it acted for, the tool and the decision. Refused calls are recorded too.

Spend 30 minuteswith our FDE team.

See the platform and how it fits your needs. Our FDE team can get your first agent under management and work with your platform team to deliver results for your AI program.

Key topics to discuss:

  • Review your AI plans, progress to date, and timeline for agentic projects in production.
  • Planning a specific agent, or agentic app, to bring under governance.
  • Learning more about our platform capabilities, from gateways to routing.
  • Defining agentic operations as repeatable golden pathways for Platform and AppDev teams.

Other industriesDome works in.

All industries

AI agents for gaming and sports betting

Player support, responsible gaming review and bonus setup. Self-exclusions and limits stay out of an agent's reach.

  • Answer player questions

    Looks up a player's account, bets and withdrawal status so a specialist can answer fast. It reads. Balances and limits stay with people.

  • Review responsible gaming signals

    Reviews players flagged for risky play and drafts case notes for the responsible gaming team. It never changes a limit.

  • Configure bonuses

    Sets up deposit matches and free bets from a campaign brief, up to the cap you set. Self-excluded players are never targeted.

Answers to

State gaming regulationsBank Secrecy Act (FinCEN casino rules)Age, identity and location checks

AI agents in healthcare

Prior authorizations, visit notes and eligibility checks. Agents read only the charts their clinician can read.

  • Assemble prior authorizations

    Pulls the notes, orders and imaging a payer asks for into one authorization packet. A clinician reviews it and submits.

  • Draft visit notes

    Drafts a visit note from the encounter and the chart, in the department's template. The clinician edits it and signs it.

  • Verify eligibility before the visit

    Checks coverage for the next day's appointments overnight. Anything that needs a call before the visit goes to the patient access channel.

Answers to

HIPAA minimum necessaryBusiness associate agreementsHIPAA Security Rule audit controlsCMS prior authorization rule (CMS-0057-F)

AI agents for insurance claims

Claim intake, file summaries and fraud screening. Agents read only the claims assigned to their adjuster.

  • Triage new claims

    Reads each first notice of loss, sets severity and line of business, and routes it to the right adjuster queue. It flags. It never settles.

  • Summarize claim files

    Summarizes medical records, police reports and correspondence in a claim file for the assigned adjuster. Only claims that adjuster handles.

  • Screen claims for fraud signals

    Checks each open claim against prior claims history and flags patterns for the special investigations unit. It never denies a claim.

Answers to

NAIC Model Bulletin on AI SystemsUnfair claims settlement practices lawsInsurance data security laws

AI agents for professional services firms

Proposals, staffing and engagement status. Each agent sees only the engagements its consultant works on.

  • Draft proposals

    Reads an RFP and drafts a response from the firm's reuse library. Client names in past work are stripped before the model sees them.

  • Match staff to engagements

    Matches skills and availability to a new engagement's roles and proposes a team. Resource managers make the assignments.

  • Report engagement status

    Reads the project plan and engagement files and drafts the weekly status report. It sees only engagements its consultant is on.

Answers to

Client confidentiality termsAICPA Confidential Client Information RuleSOC 2GDPR and state privacy laws

AI agents for retail

Order lookups, replenishment and product copy. Refunds, orders and publishing stay with your people.

  • Answer order questions

    Looks up orders, shipments and returns so an associate can answer a customer fast. It reads. Refunds stay with the associate.

  • Plan replenishment

    Forecasts demand by store and drafts purchase orders against par levels. Buyers review them and send them.

  • Write product copy

    Writes product titles and descriptions from supplier data, in your voice, and saves them as drafts. Merchandisers publish.

Answers to

PCI DSS v4.0.1State privacy laws (CCPA/CPRA)SOX internal controlsFTC Act, Section 5Antitrust and algorithmic pricingPredictive scheduling lawsRouting guides and carrier contracts

AI agents for software companies

Escalation triage, incident summaries and release notes. Agents read code and incidents. Shipping stays with engineers.

  • Triage engineering escalations

    Reads an escalated ticket and the code it points to, drafts a diagnosis and sets priority. Fixes stay with the engineer.

  • Summarize incidents

    Follows an incident's timeline and recent deploys, drafts status updates and a first postmortem. It never acknowledges, pages or resolves.

  • Draft release notes

    Reads the pull requests merged since the last release and drafts customer-facing notes. The release stays a draft until an engineer publishes it.

Answers to

SOC 2ISO/IEC 42001EU AI ActState privacy laws (CCPA/CPRA)

Governance at theagent‑action boundary.

However an agent was built and wherever it runs, the same three boundaries are available to control it: the code it ships as, the tools it calls, and the model it reasons through.

Agent Registry

Make every agent known and manageable. Credentials issued, capabilities declared, lifecycle owned.

MCP Gateway

Evaluate every call against policy with full context. Allow, deny, or escalate. Filter what comes back.

Model Broker

Constrain how the agent reasons. Selection by policy, routing across providers, evals against real traffic.