AI agents in the retail supply chain
Any tool, any model,any use case.
Resolve fulfillment exceptions
Finds why an order is stuck, short-picked or late, and tells the coordinator what to do next. It reads. Coordinators make the changes.
- Tools
- ManhattanBlue Yonder
- Model
- Claude Sonnet 5or any approved provider
- Runs
- Chat, in Microsoft Teams
- Limits
- Acts as the coordinatorOwn site onlyAddresses redacted
Tuned for your team
- Your exception codes and escalation paths
- Cutoff times for each DC and carrier
Enforce carriers,sites and chargebacks in one place.
Carrier
- Agentload-builder is registered and active
- Tooltender_load is granted on supply-tools
- RuleHJBT is on the routing guide for this lane
- Rule$2,140 is under the $2,600 lane cap
Show logistics exactly whatan agent tendered, and to whom.
| Timestamp | Type | Agent | Acting as | Resource | Outcome | Latency |
|---|---|---|---|---|---|---|
Move freight inside your contractsand controls.
| Regulation | What it asks | What Dome gives you |
|---|---|---|
Routing guides and carrier contracts | What it asks Freight moves on contracted carriers at contracted rates. Spot freight outside the guide costs money and breaks the contract terms. | What Dome gives you A rule checks each tender's carrier against the lane's routing guide and its rate against the cap before it reaches the TMS. |
SOX internal controls | What it asks For public retailers, chargebacks posted to vendor accounts reach payables and need authorization. | What Dome gives you The inbound auditor drafts chargebacks and is refused when it tries to post one, whatever the amount. |
State privacy laws (CCPA/CPRA) | What it asks Customer names and addresses on orders are personal data, wherever they travel. | What Dome gives you A guard strips customer addresses before a model sees an order, and coordinators' agents read only their own DC. |
Common questionsabout agents in retail.
Spend 30 minuteswith our FDE team.
Key topics to discuss:
- Review your AI plans, progress to date, and timeline for agentic projects in production.
- Planning a specific agent, or agentic app, to bring under governance.
- Learning more about our platform capabilities, from gateways to routing.
- Defining agentic operations as repeatable golden pathways for Platform and AppDev teams.
Other retail solutionsand other industries.
Other industries
AI agents for financial services
KYC reviews, client servicing and SAR narratives. Approvals, money movement and filings stay with your people.
Review onboarding documents
Checks identity and entity documents against your CDD requirements, runs sanctions screening and writes the KYC summary. An analyst approves.
Answer client requests
Reads the client's accounts and open cases and drafts the reply to a servicing request. It never moves money or changes an account.
Draft SAR narratives
Pulls the alert history and transactions for a case and drafts the SAR narrative. An investigator edits it and files.
Answers to
AI agents for gaming and sports betting
Player support, responsible gaming review and bonus setup. Self-exclusions and limits stay out of an agent's reach.
Answer player questions
Looks up a player's account, bets and withdrawal status so a specialist can answer fast. It reads. Balances and limits stay with people.
Review responsible gaming signals
Reviews players flagged for risky play and drafts case notes for the responsible gaming team. It never changes a limit.
Configure bonuses
Sets up deposit matches and free bets from a campaign brief, up to the cap you set. Self-excluded players are never targeted.
Answers to
AI agents in healthcare
Prior authorizations, visit notes and eligibility checks. Agents read only the charts their clinician can read.
Assemble prior authorizations
Pulls the notes, orders and imaging a payer asks for into one authorization packet. A clinician reviews it and submits.
Draft visit notes
Drafts a visit note from the encounter and the chart, in the department's template. The clinician edits it and signs it.
Verify eligibility before the visit
Checks coverage for the next day's appointments overnight. Anything that needs a call before the visit goes to the patient access channel.
Answers to
AI agents for insurance claims
Claim intake, file summaries and fraud screening. Agents read only the claims assigned to their adjuster.
Triage new claims
Reads each first notice of loss, sets severity and line of business, and routes it to the right adjuster queue. It flags. It never settles.
Summarize claim files
Summarizes medical records, police reports and correspondence in a claim file for the assigned adjuster. Only claims that adjuster handles.
Screen claims for fraud signals
Checks each open claim against prior claims history and flags patterns for the special investigations unit. It never denies a claim.
Answers to
AI agents for law firms
Conflicts checks, clause extraction and redlines. Every agent acts as the lawyer who asked.
Check new matters for conflicts
Searches Intapp and past matters in iManage for parties that conflict with a proposed engagement. It reports. It never clears a conflict.
Extract clauses from contracts
Pulls parties, dates, renewal and change-of-control terms from the contracts in a matter workspace. Only in matters the requester is staffed on.
Draft redlines against the playbook
Marks up a counterparty draft against your playbook and saves it as a new version. Counsel reviews it and sends it.
Answers to
AI agents for professional services firms
Proposals, staffing and engagement status. Each agent sees only the engagements its consultant works on.
Draft proposals
Reads an RFP and drafts a response from the firm's reuse library. Client names in past work are stripped before the model sees them.
Match staff to engagements
Matches skills and availability to a new engagement's roles and proposes a team. Resource managers make the assignments.
Report engagement status
Reads the project plan and engagement files and drafts the weekly status report. It sees only engagements its consultant is on.
Answers to
AI agents for software companies
Escalation triage, incident summaries and release notes. Agents read code and incidents. Shipping stays with engineers.
Triage engineering escalations
Reads an escalated ticket and the code it points to, drafts a diagnosis and sets priority. Fixes stay with the engineer.
Summarize incidents
Follows an incident's timeline and recent deploys, drafts status updates and a first postmortem. It never acknowledges, pages or resolves.
Draft release notes
Reads the pull requests merged since the last release and drafts customer-facing notes. The release stays a draft until an engineer publishes it.