AI agents in healthcare
Any tool, any model,any use case.
Enforce care-team access,PHI handling and sign-off in one place.
Acting as
- Agentnote-drafter is registered and active
- Callerdr.hollis verified through Entra ID
- Toolread_chart is granted on clinical-tools
- Ruledr.hollis is on this patient's care team
Show compliance exactlywhich charts an agent opened.
| Timestamp | Type | Agent | Acting as | Resource | Outcome | Latency |
|---|---|---|---|---|---|---|
Answer HIPAAfor agents the way you do for staff.
| Regulation | What it asks | What Dome gives you |
|---|---|---|
HIPAA minimum necessary | What it asks Uses of PHI are limited to the minimum necessary for the purpose, for an AI agent as for a person. | What Dome gives you Agents act as the clinician and open only charts where that clinician is on the care team. A guard strips identifiers a note doesn't need. |
Business associate agreements | What it asks Any vendor that handles PHI needs a BAA, AI model providers included. | What Dome gives you Agents reach only models covered by your BAA. A call to any other model is refused before PHI leaves. |
HIPAA Security Rule audit controls | What it asks Record and examine activity in systems that contain electronic PHI. | What Dome gives you Every agent call is recorded with the agent, the clinician it acted for, the system and the decision, refused calls included. |
CMS prior authorization rule (CMS-0057-F) | What it asks Payers must decide prior authorizations within 72 hours for urgent requests and 7 days for standard ones, from 2026. | What Dome gives you The prior auth agent assembles the request from the chart and can't submit it. A clinician reviews and sends. |
Common questionsabout agents in healthcare.
Spend 30 minuteswith our FDE team.
Key topics to discuss:
- Review your AI plans, progress to date, and timeline for agentic projects in production.
- Planning a specific agent, or agentic app, to bring under governance.
- Learning more about our platform capabilities, from gateways to routing.
- Defining agentic operations as repeatable golden pathways for Platform and AppDev teams.
Other industriesDome works in.
AI agents for financial services
KYC reviews, client servicing and SAR narratives. Approvals, money movement and filings stay with your people.
Review onboarding documents
Checks identity and entity documents against your CDD requirements, runs sanctions screening and writes the KYC summary. An analyst approves.
Answer client requests
Reads the client's accounts and open cases and drafts the reply to a servicing request. It never moves money or changes an account.
Draft SAR narratives
Pulls the alert history and transactions for a case and drafts the SAR narrative. An investigator edits it and files.
Answers to
AI agents for gaming and sports betting
Player support, responsible gaming review and bonus setup. Self-exclusions and limits stay out of an agent's reach.
Answer player questions
Looks up a player's account, bets and withdrawal status so a specialist can answer fast. It reads. Balances and limits stay with people.
Review responsible gaming signals
Reviews players flagged for risky play and drafts case notes for the responsible gaming team. It never changes a limit.
Configure bonuses
Sets up deposit matches and free bets from a campaign brief, up to the cap you set. Self-excluded players are never targeted.
Answers to
AI agents for insurance claims
Claim intake, file summaries and fraud screening. Agents read only the claims assigned to their adjuster.
Triage new claims
Reads each first notice of loss, sets severity and line of business, and routes it to the right adjuster queue. It flags. It never settles.
Summarize claim files
Summarizes medical records, police reports and correspondence in a claim file for the assigned adjuster. Only claims that adjuster handles.
Screen claims for fraud signals
Checks each open claim against prior claims history and flags patterns for the special investigations unit. It never denies a claim.
Answers to
AI agents for law firms
Conflicts checks, clause extraction and redlines. Every agent acts as the lawyer who asked.
Check new matters for conflicts
Searches Intapp and past matters in iManage for parties that conflict with a proposed engagement. It reports. It never clears a conflict.
Extract clauses from contracts
Pulls parties, dates, renewal and change-of-control terms from the contracts in a matter workspace. Only in matters the requester is staffed on.
Draft redlines against the playbook
Marks up a counterparty draft against your playbook and saves it as a new version. Counsel reviews it and sends it.
Answers to
AI agents for professional services firms
Proposals, staffing and engagement status. Each agent sees only the engagements its consultant works on.
Draft proposals
Reads an RFP and drafts a response from the firm's reuse library. Client names in past work are stripped before the model sees them.
Match staff to engagements
Matches skills and availability to a new engagement's roles and proposes a team. Resource managers make the assignments.
Report engagement status
Reads the project plan and engagement files and drafts the weekly status report. It sees only engagements its consultant is on.
Answers to
AI agents for retail
Order lookups, replenishment and product copy. Refunds, orders and publishing stay with your people.
Answer order questions
Looks up orders, shipments and returns so an associate can answer a customer fast. It reads. Refunds stay with the associate.
Plan replenishment
Forecasts demand by store and drafts purchase orders against par levels. Buyers review them and send them.
Write product copy
Writes product titles and descriptions from supplier data, in your voice, and saves them as drafts. Merchandisers publish.
Answers to
AI agents for software companies
Escalation triage, incident summaries and release notes. Agents read code and incidents. Shipping stays with engineers.
Triage engineering escalations
Reads an escalated ticket and the code it points to, drafts a diagnosis and sets priority. Fixes stay with the engineer.
Summarize incidents
Follows an incident's timeline and recent deploys, drafts status updates and a first postmortem. It never acknowledges, pages or resolves.
Draft release notes
Reads the pull requests merged since the last release and drafts customer-facing notes. The release stays a draft until an engineer publishes it.