Announcing Dome Managed Agents.

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AI agents for professional services firms

Give your consultants agents that stay inside each engagement. Three agents for proposals, staffing and engagement status. The ones consultants call act as that consultant and see only the engagements they're on. Client names stay out of reused work, and every call lands in one audit record.

Any tool, any model,any use case.

Our example demonstrates three agents for your client delivery work, pulled from our template library. Our team can work with yours to build, govern, and operate your agents as you deliver on your IT strategy.

Draft proposals

Reads an RFP and drafts a response from the firm's reuse library. Client names in past work are stripped before the model sees them.

Tools
SalesforceSharePoint
Model
Claude Opus 5.5or any approved provider
Runs
From an opportunity in Salesforce
Limits
Acts as the consultantReuse library onlyClient names redacted

Tuned for your team

  • Your proposal templates and win themes
  • Service lines mapped to their approved case studies

Enforce engagement wallson every agent call.

Dome sits between the agents and your systems. Every call is checked against rules your team writes before it reaches SharePoint, Kantata or a model.

Engagement

agent status-reporter · acting as a.pennington
sharepoint/list_files(site: "ENG-2041")
  1. Agentstatus-reporter is registered and active
  2. Callera.pennington verified through Entra ID
  3. Toollist_files is granted on delivery-tools
  4. Rulea.pennington is staffed on ENG-2041
DecisionAllowed

Show a client every filean agent opened for them.

One record for every call: the agent, the consultant it acted for, the system, and the decision. Enable investigations, increase confidence and reduce risk in agentic operations.
Audit · delivery-tools
Events 0Denied 0
0 audit events

Keep every client's informationinside its engagement.

Delivery agents read client files, proposals and staffing data. These are the obligations that reach them, and what the controls above give you for each.
Keep every client's information
RegulationWhat it asksWhat Dome gives you
Client confidentiality terms
What it asks
Engagement letters and NDAs limit client information to the people and purpose of that engagement.
What Dome gives you
A rule checks every file read against the engagements the consultant is staffed on. Anything outside them is refused and recorded.
AICPA Confidential Client Information Rule
What it asks
Accounting firms may not disclose confidential client information without the client's consent.
What Dome gives you
Reused proposals and deliverables pass a guard that strips client names and figures before a model sees them.
SOC 2
What it asks
Clients expect evidence that access to their data is authorized and reviewed over the audit period.
What Dome gives you
Each agent has its own credential and acts for a named consultant. The audit record shows every engagement it touched, and for whom.
GDPR and state privacy laws
What it asks
Client personal data is processed only on the client's instructions and for the engagement it was shared for.
What Dome gives you
Personal details are redacted before any model call, and agents reach only approved models.

Common questionsabout agents in professional services.

How do you keep client data separate when consultants use AI agents?
Scope the agent to the person. On Dome, the agent acts as the consultant who asked, and a rule refuses reads from any engagement that consultant isn't staffed on.
Can AI agents reuse past proposals without leaking client names?
Yes, if a guard sits between the agent and the library. The guard strips client names and figures from prior work before a model sees it.
Can an AI agent assign consultants to projects?
Only if a rule allows it. Most firms let the agent propose staffing and keep assignments with resource managers.
How do you show a client which agents touched their data?
Route agent calls through a Dome gateway. Every call lands in one record with the agent, the consultant, the engagement and the decision.
How are consulting firms using AI agents?
Proposal drafting, staffing matches and weekly status reports are common first agents. Each drafts or proposes, and consultants keep sending and assigning.

Spend 30 minuteswith our FDE team.

See the platform and how it fits your needs. Our FDE team can get your first agent under management and work with your platform team to deliver results for your AI program.

Key topics to discuss:

  • Review your AI plans, progress to date, and timeline for agentic projects in production.
  • Planning a specific agent, or agentic app, to bring under governance.
  • Learning more about our platform capabilities, from gateways to routing.
  • Defining agentic operations as repeatable golden pathways for Platform and AppDev teams.

Other industriesDome works in.

All industries

AI agents for financial services

KYC reviews, client servicing and SAR narratives. Approvals, money movement and filings stay with your people.

  • Review onboarding documents

    Checks identity and entity documents against your CDD requirements, runs sanctions screening and writes the KYC summary. An analyst approves.

  • Answer client requests

    Reads the client's accounts and open cases and drafts the reply to a servicing request. It never moves money or changes an account.

  • Draft SAR narratives

    Pulls the alert history and transactions for a case and drafts the SAR narrative. An investigator edits it and files.

Answers to

GLBA Safeguards RuleBSA/AML and the FinCEN CDD RuleNYDFS Part 500Regulation E (EFTA)CFPB UDAAPInteragency third-party risk guidanceECOA and Regulation BFCRA+10 more

AI agents for gaming and sports betting

Player support, responsible gaming review and bonus setup. Self-exclusions and limits stay out of an agent's reach.

  • Answer player questions

    Looks up a player's account, bets and withdrawal status so a specialist can answer fast. It reads. Balances and limits stay with people.

  • Review responsible gaming signals

    Reviews players flagged for risky play and drafts case notes for the responsible gaming team. It never changes a limit.

  • Configure bonuses

    Sets up deposit matches and free bets from a campaign brief, up to the cap you set. Self-excluded players are never targeted.

Answers to

State gaming regulationsBank Secrecy Act (FinCEN casino rules)Age, identity and location checks

AI agents in healthcare

Prior authorizations, visit notes and eligibility checks. Agents read only the charts their clinician can read.

  • Assemble prior authorizations

    Pulls the notes, orders and imaging a payer asks for into one authorization packet. A clinician reviews it and submits.

  • Draft visit notes

    Drafts a visit note from the encounter and the chart, in the department's template. The clinician edits it and signs it.

  • Verify eligibility before the visit

    Checks coverage for the next day's appointments overnight. Anything that needs a call before the visit goes to the patient access channel.

Answers to

HIPAA minimum necessaryBusiness associate agreementsHIPAA Security Rule audit controlsCMS prior authorization rule (CMS-0057-F)

AI agents for insurance claims

Claim intake, file summaries and fraud screening. Agents read only the claims assigned to their adjuster.

  • Triage new claims

    Reads each first notice of loss, sets severity and line of business, and routes it to the right adjuster queue. It flags. It never settles.

  • Summarize claim files

    Summarizes medical records, police reports and correspondence in a claim file for the assigned adjuster. Only claims that adjuster handles.

  • Screen claims for fraud signals

    Checks each open claim against prior claims history and flags patterns for the special investigations unit. It never denies a claim.

Answers to

NAIC Model Bulletin on AI SystemsUnfair claims settlement practices lawsInsurance data security laws

AI agents for retail

Order lookups, replenishment and product copy. Refunds, orders and publishing stay with your people.

  • Answer order questions

    Looks up orders, shipments and returns so an associate can answer a customer fast. It reads. Refunds stay with the associate.

  • Plan replenishment

    Forecasts demand by store and drafts purchase orders against par levels. Buyers review them and send them.

  • Write product copy

    Writes product titles and descriptions from supplier data, in your voice, and saves them as drafts. Merchandisers publish.

Answers to

PCI DSS v4.0.1State privacy laws (CCPA/CPRA)SOX internal controlsFTC Act, Section 5Antitrust and algorithmic pricingPredictive scheduling lawsRouting guides and carrier contracts

AI agents for software companies

Escalation triage, incident summaries and release notes. Agents read code and incidents. Shipping stays with engineers.

  • Triage engineering escalations

    Reads an escalated ticket and the code it points to, drafts a diagnosis and sets priority. Fixes stay with the engineer.

  • Summarize incidents

    Follows an incident's timeline and recent deploys, drafts status updates and a first postmortem. It never acknowledges, pages or resolves.

  • Draft release notes

    Reads the pull requests merged since the last release and drafts customer-facing notes. The release stays a draft until an engineer publishes it.

Answers to

SOC 2ISO/IEC 42001EU AI ActState privacy laws (CCPA/CPRA)

Governance at theagent‑action boundary.

However an agent was built and wherever it runs, the same three boundaries are available to control it: the code it ships as, the tools it calls, and the model it reasons through.

Agent Registry

Make every agent known and manageable. Credentials issued, capabilities declared, lifecycle owned.

MCP Gateway

Evaluate every call against policy with full context. Allow, deny, or escalate. Filter what comes back.

Model Broker

Constrain how the agent reasons. Selection by policy, routing across providers, evals against real traffic.