Announcing Dome Managed Agents.

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AI agents for retail store operations

Give your store managers agents that run the floor inside your rules. Three agents for schedules, store tasks and loss prevention. The ones managers call act as that manager and see only their own store. None of them can publish a schedule or touch a transaction.

Any tool, any model,any use case.

Our example demonstrates three agents for your store operations, pulled from our template library. Our team can work with yours to build, govern, and operate your agents as you deliver on your IT strategy.

Draft store schedules

Builds next week's schedule from forecast traffic, availability and the store's labor budget. It saves a draft. The manager publishes.

Tools
UKG
Model
Claude Sonnet 5or any approved provider
Runs
Weekly, before the schedule deadline
Limits
Drafts onlyCannot publishHours capped at budget

Tuned for your team

  • Your labor model and minimum staffing by department
  • Break, overtime and minor-labor rules for each state

Hold schedules, stores and transactionsto the rules you set.

Dome sits between the agents and your store systems. Every call is checked against rules your team writes before it reaches UKG, Reflexis, Xstore or a model.

Scheduled hours

agent shift-planner · scheduled
ukg/draft_schedule(store: "118", week: "2026-W41", hours: 462)
  1. Agentshift-planner is registered and active
  2. Tooldraft_schedule is granted on store-tools
  3. Rule462 hours is inside store 118's 480-hour budget
DecisionAllowed

Show operations and loss preventionwhat every agent did.

One record for every call: the agent, the store manager it acted for, the system, and the decision. Enable investigations, increase confidence and reduce risk in agentic operations.
Audit · store-tools
Events 0Denied 0
0 audit events

Run the floor inside the rulesstores already answer to.

Store agents touch schedules, tasks and transactions. These are the rules that reach them.
Run the floor inside the rules
RegulationWhat it asksWhat Dome gives you
Predictive scheduling laws
What it asks
Cities including New York, Chicago, Seattle and San Francisco require advance notice of schedules and pay for late changes.
What Dome gives you
The planner drafts and never publishes, so a manager decides when a schedule goes out. Drafts over the labor budget are refused.
PCI DSS v4.0.1
What it asks
Systems that store, process or transmit cardholder data are in scope. The PCI Security Standards Council's AI guidance treats AI systems the same way.
What Dome gives you
A guard strips card numbers from transaction data before a model sees it, and every read of the journal is recorded.
SOX internal controls
What it asks
For public retailers, changes to sales records need authorization and a trail.
What Dome gives you
The shrink agent can read the journal but can't void or change a sale. Attempts are refused and recorded.

Common questionsabout agents in retail.

How is AI used in retail stores?
Drafting schedules, running store walks and reviewing shrink exceptions are common first agents. Each acts for one manager and sees one store.
Can AI publish store schedules?
Not on this setup. The planner drafts inside the labor budget, and a manager publishes.
How do you limit an AI agent to one store?
Every call carries the manager's identity. A rule compares the store in the request with the manager's store and refuses a mismatch.
Can AI agents help with loss prevention?
Yes, as readers. The shrink agent reads the transaction journal with card numbers stripped and flags exceptions. It can't void or change a sale.

Spend 30 minuteswith our FDE team.

See the platform and how it fits your needs. Our FDE team can get your first agent under management and work with your platform team to deliver results for your AI program.

Key topics to discuss:

  • Review your AI plans, progress to date, and timeline for agentic projects in production.
  • Planning a specific agent, or agentic app, to bring under governance.
  • Learning more about our platform capabilities, from gateways to routing.
  • Defining agentic operations as repeatable golden pathways for Platform and AppDev teams.

Other retail solutionsand other industries.

Industry

Retail

Order lookups, replenishment and product copy. Refunds, orders and publishing stay with your people.

Retail

E-commerce

Customer tickets, promotions and fraud screening. Credits and discounts stay inside your limits.

Retail

Merchandising & planning

Assortment plans, competitive pricing and vendor briefs. Buyers see only their own categories.

Retail

Supply chain & fulfillment

Fulfillment exceptions, load tendering and inbound audits. Carriers, sites and chargebacks stay inside your rules.

Other industries

All industries

AI agents for financial services

KYC reviews, client servicing and SAR narratives. Approvals, money movement and filings stay with your people.

  • Review onboarding documents

    Checks identity and entity documents against your CDD requirements, runs sanctions screening and writes the KYC summary. An analyst approves.

  • Answer client requests

    Reads the client's accounts and open cases and drafts the reply to a servicing request. It never moves money or changes an account.

  • Draft SAR narratives

    Pulls the alert history and transactions for a case and drafts the SAR narrative. An investigator edits it and files.

Answers to

GLBA Safeguards RuleBSA/AML and the FinCEN CDD RuleNYDFS Part 500Regulation E (EFTA)CFPB UDAAPInteragency third-party risk guidanceECOA and Regulation BFCRA+10 more

AI agents for gaming and sports betting

Player support, responsible gaming review and bonus setup. Self-exclusions and limits stay out of an agent's reach.

  • Answer player questions

    Looks up a player's account, bets and withdrawal status so a specialist can answer fast. It reads. Balances and limits stay with people.

  • Review responsible gaming signals

    Reviews players flagged for risky play and drafts case notes for the responsible gaming team. It never changes a limit.

  • Configure bonuses

    Sets up deposit matches and free bets from a campaign brief, up to the cap you set. Self-excluded players are never targeted.

Answers to

State gaming regulationsBank Secrecy Act (FinCEN casino rules)Age, identity and location checks

AI agents in healthcare

Prior authorizations, visit notes and eligibility checks. Agents read only the charts their clinician can read.

  • Assemble prior authorizations

    Pulls the notes, orders and imaging a payer asks for into one authorization packet. A clinician reviews it and submits.

  • Draft visit notes

    Drafts a visit note from the encounter and the chart, in the department's template. The clinician edits it and signs it.

  • Verify eligibility before the visit

    Checks coverage for the next day's appointments overnight. Anything that needs a call before the visit goes to the patient access channel.

Answers to

HIPAA minimum necessaryBusiness associate agreementsHIPAA Security Rule audit controlsCMS prior authorization rule (CMS-0057-F)

AI agents for insurance claims

Claim intake, file summaries and fraud screening. Agents read only the claims assigned to their adjuster.

  • Triage new claims

    Reads each first notice of loss, sets severity and line of business, and routes it to the right adjuster queue. It flags. It never settles.

  • Summarize claim files

    Summarizes medical records, police reports and correspondence in a claim file for the assigned adjuster. Only claims that adjuster handles.

  • Screen claims for fraud signals

    Checks each open claim against prior claims history and flags patterns for the special investigations unit. It never denies a claim.

Answers to

NAIC Model Bulletin on AI SystemsUnfair claims settlement practices lawsInsurance data security laws

AI agents for professional services firms

Proposals, staffing and engagement status. Each agent sees only the engagements its consultant works on.

  • Draft proposals

    Reads an RFP and drafts a response from the firm's reuse library. Client names in past work are stripped before the model sees them.

  • Match staff to engagements

    Matches skills and availability to a new engagement's roles and proposes a team. Resource managers make the assignments.

  • Report engagement status

    Reads the project plan and engagement files and drafts the weekly status report. It sees only engagements its consultant is on.

Answers to

Client confidentiality termsAICPA Confidential Client Information RuleSOC 2GDPR and state privacy laws

AI agents for software companies

Escalation triage, incident summaries and release notes. Agents read code and incidents. Shipping stays with engineers.

  • Triage engineering escalations

    Reads an escalated ticket and the code it points to, drafts a diagnosis and sets priority. Fixes stay with the engineer.

  • Summarize incidents

    Follows an incident's timeline and recent deploys, drafts status updates and a first postmortem. It never acknowledges, pages or resolves.

  • Draft release notes

    Reads the pull requests merged since the last release and drafts customer-facing notes. The release stays a draft until an engineer publishes it.

Answers to

SOC 2ISO/IEC 42001EU AI ActState privacy laws (CCPA/CPRA)

Governance at theagent‑action boundary.

However an agent was built and wherever it runs, the same three boundaries are available to control it: the code it ships as, the tools it calls, and the model it reasons through.

Agent Registry

Make every agent known and manageable. Credentials issued, capabilities declared, lifecycle owned.

MCP Gateway

Evaluate every call against policy with full context. Allow, deny, or escalate. Filter what comes back.

Model Broker

Constrain how the agent reasons. Selection by policy, routing across providers, evals against real traffic.